Terms & Conditions
Hypnotherapy, NLP and CBT Mutual Commitment
To get the most out of therapy sessions and the best outcome, commitment is needed from therapist and client. As the client, when you agree to undertake a course of therapy, you also agree to engage with the process, complete any homework that you are given and listen to the download at appropriate times. Please note the results may vary from person to person. You agree that the therapist cannot be held responsible should you as the client not follow the advice given.
Hypnotherapy, NLP and CBT Sessions & Fees
Each standard session time is an hour with the exception of smoking cessation which lasts 90-120 minutes. Agreed fee per session is as stated on the booking page. Fees are payable at time of booking with deposits required. You may pay in advance if you wish.
Fees may be subject to change from time to time, but any change will be agreed between us. By undertaking a course of therapy, you accept that I cannot guarantee the therapeutic outcome and fees are payable in consideration of my time and expertise, regardless of the outcome.
Yoga Sessions & Fees
Each standard session time is an hour with the exception of taster sessions which last 45 minutes. Agreed fee per session is as stated on the booking page. Fees are payable at time of booking with deposits required. You may pay in advance if you wish.
Fees may be subject to change from time to time, but any change will be notified in advance. By undertaking a session, you accept that I cannot guarantee the outcome and fees are payable in consideration of my time and expertise, regardless of the outcome.
Holistic Therapy Treatments & Fees
Each standard session time varies depending on the type of treatment and how long you would like it to last. Agreed fee per session is as stated on the booking page. Fees are payable at time of booking with deposits required. You may pay in advance if you wish.
Fees may be subject to change from time to time, but any change will be notified in advance. By undertaking a treatment, you accept that I cannot guarantee the outcome and fees are payable in consideration of my time and expertise, regardless of the outcome.
Appointments Commitment
You commit to attend the appointments made because:
Your attendance at a hypnotherapy appointment is part of your commitment to the on-going therapy
Your attendance at a yoga session appointment is part of your commitment
Your attendance at a holistic therapy appointment is part of your commitment
If you do not cancel in a reasonable time then you have stopped someone else having that appointment.
Cancellation and Rescheduling Policy
Cancellations and rescheduling should be made at least 24 hours ahead of the agreed appointment time by telephone, text or email. If an appointment is cancelled with less notice or you fail to attend then the full session fee will apply. I reserve the right to cancel an appointment at my sole discretion, however will do so only in the most exceptional circumstances and as much notice as is possible will be given. In this event I will contact you to agree either to issue you a refund or to book you into an alternative session, subject to availability. I cannot accept liability for any financial or other consequences of the cancellation.
Cancellation and rescheduling made to a Yoga block session less than 24 hours ahead is accepted once, if cancellation or rescheduling occurs again less than than 24 hours ahead then the session will be removed from the block.
Should you be unable to attend your face to face session due to COVID-19 infection, symptoms, self isolation or increased restrictions you may reschedule/cancel your appointment or convert your face to face session to online (if you feel well enough to attend) without penalty. Please contact to arrange.
Likewise, should I need to cancel/reschedule your appointment due to COVID-19 infection, symptoms, self isolation or increased restrictions they will contact you as soon as possible to do so. This may be at short notice however every effort will be made to give as much notice as possible. In the event that I feel well enough to do so, they may offer to convert your session from face to face to online.
Arriving Late for an Appointment
If you are running late, please let me know as soon as possible. I will do my best to make a full session available, however this may not be possible if there are appointments after yours as these must be honored. If your session needs to be curtailed due to your late arrival then the session fee remains payable in full.
Privacy & Confidentiality
I take confidentiality and data security seriously and am registered with the Information Commissioners Office (ICO). For full details of my GDPR compliant Privacy Policy, please Click Here
Appropriate record keeping is required for your therapy. I keep records for all therapy clients or those who ask for professional advice or services. Only information that is essential to your care will be recorded, in both paper and electronic format. I will protect personal information by reasonable security safeguards against loss or theft, unauthorised access, disclosure, copying, use or modification. At no time will your email address or contact details be sold, or otherwise distributed to any third party.
I never send unsolicited commercial email (SPAM) to any clients using their email address.
Clients shall at no time record sessions (in full or in part) and/or display confidential information on publicly accessible sites, where 100% privacy cannot be guaranteed.
My site uses a tool which collects information on the pages you visit and passes elements of this to search engines to assist them in indexing my site. It also uses cookies.
All client records and information will remain confidential at all times and is used only for the purpose for which it was given. I will only use information about you to continue your care or for purposes where you have given specific permission to use it. Exceptions to this include:
If you reveal you intend to harm yourself or another person.
If you reveal that a child is being or is in danger of abuse.
If I am compelled to reveal information by a court order.
If you reveal you are a member of a terrorist organisation – this must be reported to the police.
If you reveal you are laundering money from the sale of drugs – this must be reported to the police.
In order to ensure continued best practice, I receive regular clinical supervision of my work with clients. During supervision it may be necessary to review your therapy but any reference that could allow you to be identified is removed.
Standards of Behaviour
I undertake to provide therapy for you with respect and not to abuse the trust you put in me. I will use best practice at all times in our mutual interest. In return, you undertake not to harm yourself, or any other person, including me, or any property belonging either to me or any other person. You agree not to come to sessions under the influence of alcohol or recreational drugs, except those medications prescribed by your doctor. If you do come to sessions under the influence of alcohol or recreational drugs or demonstrate violent/abusive behaviour, I reserve the right to cancel the session and refuse any further yoga or therapy sessions.